Procurement & Donor Engagement Manager

Gwinnett/Walton Habitat for Humanity ReStore, Lawrenceville, GA

Every Donation Begins with You.

Imagine your hard work creating a ripple effect of hope and opportunity in our community. That is exactly what we do at Gwinnett/Walton Habitat for Humanity. As a key member of the ReStore leadership team, the Procurement & Donor Engagement Manager will be the driving force behind securing high-quality product donations that fuel our mission. You’ll build strong, lasting partnerships with local businesses, manufacturers, contractors, and individual donors—all while representing Habitat’s core values with professionalism, enthusiasm, and heart.

This position will utilize their experience in procurement and outside sales in conducting site visits, participating in community and business meetings and cold calling on potential donors. Monitoring the donation portal, scheduling and responding to donors will ensure we stay current in fielding donation requests. As a beacon of the Habitat for Humanity’s mission, you represent the finest example of our organization’s values and commitment to providing strength, resiliency and self-reliance through affordable housing.

Key Responsibilities  

• Collaborate with store management and staff in building and implementing a donation acquisition strategy for growing a diverse donor pool that supports ReStore sales goals.

• Ensures donor acquisition and retention plans are aligned with store priorities as defined by store management.

• Identify, contact, and cultivate new donor relationships using tools such as CRM software, business directories, and community connections.

• Represent the Gwinnett/Walton Habitat for Humanity and ReStore group to local agencies and the business community at large to generate visibility and secure donor commitments.

• Work with staff, customers, board members and affiliate partners to connect, identity and request referrals for donor opportunities.

• Perform outside sales in the form of cold calling and prospecting local businesses, conducting site visits as needed with prospective and existing donors.

• Attend networking, outreach, and business after-hours events, including trade shows, to generate awareness and solicit donor opportunities.

• Track donor interactions and data to support retention and recognition efforts.

• Collaborate with volunteers, board members, and affiliate staff to generate leads and enhance outreach.

• Cover the donation hotline and email box, giving prompt customer service to current and prospective donors.

• Actively manage the donation portal: approve and schedule pickups, communicate with donors, and respond promptly to inquiries.

• Provide direction and collaborate with the donation and driver teams daily to ensure we provide a memorable experience.

• Maintain a presence in the community as a visible ambassador of Habitat’s mission and impact.

Requirements

• Integrity, credibility, commitment to Habitat’s mission, values, and goals. 

• Bachelor’s degree in business, marketing, communications, or a related field preferred.

• Minimum 2 years of experience in procurement, donor development, or outside sales.

• At least one year’s experience supervising staff or volunteers.

• Proficiency in Microsoft Office Suite; experience with CRM platforms is a plus.

• Experience in collaboration with multiple organizational levels from ground floor to senior management.

• Retail knowledge, particularly in home goods/furnishings and building materials.

• Existing network “book of business” of local contacts is highly desirable.

• This position requires the use of a personal vehicle for local travel to donors. Fuel or mileage expenses will be reimbursed in accordance with company policy.

Skills

• Outstanding customer service skills, with the ability to connect with donors and volunteers in a positive and professional manner.

• Proven ability to thrive in a multi-faceted role, with excellent time management and organizational skills.

• Exceptional interpersonal and communication skills—verbal, written, and public speaking.

• Experience with online platforms related to procurement or sales generation.

• Ability to remain adaptable and flexible in a dynamic, fast-paced work environment.

• Ability to inspire and mobilize others through clear communication, purpose-driven leadership, and a deep commitment to community impact.

• Positive, solution-oriented attitude with excellent problem-solving abilities.

• Self-starter with ability to work both independently and with other staff and volunteers.

• Possess a sincere, friendly manner and willingness to help customers and donors. Ability to prioritize multiple projects and self-manage with minimal supervision.

• Willing to work a flexible schedule, including Saturdays and occasional evenings.

• Has a reliable means of transportation to meet off-site with donors, businesses, contractors and community organizations.

• Bilingual skills a plus.

• Ability to serve in multiple duties, including but not limited to front-end POS (register) operations, sales, processing, merchandising and customer service.

• Perform all other duties as needed.

Physical Requirements

• Ability to sit and work at a computer for extended periods.

• Ability to occasionally lift up to 25 lbs (e.g., for donation handling, retail tasks, or front-end duties).

• Must be able to stand for extended periods when working on the sales floor.

Send résumé to restore@habitatgwinnett.org

Gwinnett/Walton Habitat is a Drug-Free Workplace. This position is subject to a criminal background and credit check, periodic DMV checks for driving record and valid driver’s license, and drug and testing. We reserve the right to make employment contingent upon successful completion of all checks and testing.